Tag Archives: health care

Could Obama’s Campaign Tech Gurus Fix Healthcare.gov? Let’s Ask ‘Em!

Mother Jones

On the 23rd day, Harper Reed finally broke down. Tired of being beseeched to save Healthcare.gov, the glitchy three-week-old website designed to help people shop for health insurance under the Affordable Care Act, Reed, the chief technology officer for President Obama’s 2012 campaign (I
wrote the first national profile of his role), began compulsively retweeting requests for his assistance on matters entirely unrelated to web forms, government databases, and subsidized health care: “Hey @harper, I have 56 people I need to invite to a dinner that maxes at 50. Can you fix this?”; “Listen @harper, get Firefly back on the air. Whatever it takes”; “@harper I’m out of coffee”; “@harper Can you do anything about the fact that I hear Zooey Deschanel’s voice in every coffee shop?”; “@harper I am unable to get past Belial’s poison attack on Diablo III…help!”

Those sarcastic tweets were meant to point out that even Reed’s formidable code-wrangling skills can’t solve every problem under the sun. And by retweeting them, he was doing his part to knock down a false parallel that’s been spreading across mainstream political circles over the last two weeks. It goes a little something like this: How can the same president whose re-election campaign was widely praised for its startup ethos watch his signature accomplishment go down at the hands of a broken website?

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Could Obama’s Campaign Tech Gurus Fix Healthcare.gov? Let’s Ask ‘Em!

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How Healthcare.gov Could Be Hacked

Mother Jones

With Healthcare.gov plagued by technical difficulties, the Obama administration is bringing in heavyweight coders and private companies like Verizon to fix the federal health exchange, pronto. But web security experts say the Obamacare tech team should add another pressing cyber issue to its to-do list: eliminating a security flaw that could make sensitive user information, including Social Security numbers, vulnerable to hackers.

According to several online security experts, Healthcare.gov, the portal where consumers in 35 states are being directed to obtain affordable health coverage, has a coding problem that could allow hackers to deploy a technique called “clickjacking,” where invisible links are planted on a legitimate web page. Using this scheme, hackers could trick users into giving up personal data as they enter it into the web site, potentially placing Americans at risk of identity theft or allowing fraudsters to file bogus health care claims. And it’s not just the federal exchange that has security problems. Some of the 15 states that have established their own online exchanges aren’t using standard encryption throughout their Obamacare websites—leaving user information at risk.

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How Healthcare.gov Could Be Hacked

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Latest Conservative Gotcha: Obamacare Subsidizes Pregnant Women

Mother Jones

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Opponents of abortion rights have seized on one activist’s “discovery” that the Affordable Care Act helps pregnant women pay for neonatal care to accuse the Obama administration of hypocrisy.

The argument has its roots in a questionnaire on Connecticut’s state health insurance exchange website. This questionnaire includes an optional question asking applicants whether they are pregnant. If an applicant hovers her mouse over the question, a tiny bit of text pops up explaining that “Unborn children are counted as members of a pregnant woman’s household, so this information helps determine if she is eligible for help with health care costs. Medicaid also has rules to help pregnant women.”

Abortion foes have cited this pop-up line of text—first noticed by Simcha Reuven, a member of the conservative group Family Institute of Connecticut Action—to argue that “counting unborn children” is inconsistent with a law that they claim uses government money to subsidize abortions. “It’s ironic that some exchanges are counting unborn children for certain purposes when the entire Obamacare law is structured to increase access to abortion,” Susan Muskett, legislative counsel for the National Right to Life Committee, told One News Now last week.

In reality, the Affordable Care Act does not subsidize abortions. (Its free contraception provision may even reduce abortions.) President Obama signed an executive order in 2010 prohibiting the Affordable Care Act from using tax dollars to pay for abortions. And the pop-up text on Connecticut’s health insurance exchange website is easily explained: Obamacare was drafted with heavy subsidies for pregnancy care in a bid to appease opponents of legal abortion. So under the law, a pregnant woman who intends to carry her pregnancy to term may qualify for substantial financial assistance for neonatal care. A pregnant woman who intends to get an abortion, won’t. To sort out women’s plans, state health care exchanges simply ask.

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Latest Conservative Gotcha: Obamacare Subsidizes Pregnant Women

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Can We Blame Obamacare’s Rollout Problems on a Kludgy Design?

Mother Jones

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Mike Konczal argues today that the biggest problems with the rollout of the Obamacare website aren’t really software issues at all. They’re mostly due to the nature of Obamacare itself:

The first has to do with means-testing the program….The second issue is that the means-testing is necessary to link individuals up with individual private insurers….A third issue, and a major reason this is freaking people out, is that the first two problems could introduce adverse selection….And the fourth and final issue is that the federal government has had to pick up so much slack from rebelling states that didn’t want to implement health care.

In other words, if we had a simpler, single-payer system, we could have avoided most of the rollout problems. “Smarter conservatives who are thinking several moves ahead,” writes Konczal, “understand that this failed rollout is a significant problem for conservatives. Because if all the problems are driven by means-testing, state-level decisions and privatization of social insurance, the fact that the core conservative plan for social insurance is focused like a laser beam on means-testing, block-granting and privatization is a rather large problem.”

I very much agree that a simpler, broader national health care program would be far better than Obamacare, which was designed primarily to (a) win centrist and conservative votes, and (b) not rock the boat of existing private health insurance too much. Add to that all the usual horse-trading that it took to get various interest groups on board (doctors, insurers, AARP, pharma, etc.) and you end up with a messy kludge. It may be a historic first step, one that will eventually lead to a better future, but for now it’s still a kludge.

Unfortunately, it’s not clear to me that you can blame the rollout problems on this. Take a look at the Netherlands, as Matt Steinglass does here. Their health care system is well thought of, and it’s remarkably similar to Obamacare: a public-private system that relies on private health insurers, public funding, and an individual mandate. As Steinglass points out, the Dutch system has some features that make it simpler than Obamacare, but it also has some features that make it more complex. But these are mostly nits. In the end, the Dutch system is really quite similar to Obamacare. And it works fine.

I’d submit that a big part of the reason for this is path dependence: the Dutch system is one that replaced an older single-payer system. In other words, they went in exactly the opposite direction from the one Konczal recommends. But it worked OK because the Dutch universally approved of national healthcare already and were universally covered by it. I assume that the details of the new system were contentious, but they were contentious primarily at a technocratic level. Nobody was fighting the basic idea of providing health care for all. That meant the new program could be rolled out on a reasonable schedule and without any big surprises or massive resistance.

Obamacare doesn’t have that luxury. It’s fighting not only technical issues, but also massive cultural and political resistance. This is what makes the rollout so hard.

If I had my way, we’d have a fairly simple, universal, single-payer health care system in the United States. It would work better; provide broader coverage; and probably be cheaper than what we have now. But countries like Switzerland and the Netherlands demonstrate that an Obamacare-like system can work reasonably well too. Konczal is certainly right to mock conservatives who don’t seem to understand that Obamacare is fundamentally a pretty conservative design for national health care—which means that if it fails, it will hardly be a failure of old-school liberalism—but I think he goes too far when he tries to blame the rollout problems on that design. There was never any realistic hope of wiping out the entire private insurance industry and instituting a single-payer system anyway, which makes this all a bit academic, but even if Obamacare is a second-best design, it’s still one that other countries have shown can be implemented effectively. I imagine that, over time, the same will be true here.

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Can We Blame Obamacare’s Rollout Problems on a Kludgy Design?

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Obamacare: It’s in Trouble, But the Fat Lady Hasn’t Sung Yet

Mother Jones

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I’ve been reading a lot about the problems with the Obamacare website over the past week, but I haven’t commented much about it lately. That’s largely because there’s a huge fire hose of reports coming in, some of them contradictory, and it’s really hard to make any concrete sense out of them. But here’s where I am right now. No links to specific reports, just my sort of holistic feel for what’s going on:

Take everything you hear with a grain of salt. Most of it—both good and bad—is coming from people who don’t have direct, first-hand experience with the code.
That said, the problems are obviously pretty severe. Don’t let wishful thinking persuade you otherwise.
Throwing programmers at the problem isn’t likely to help. It takes months to get up to speed on a big piece of software, and you can’t contribute fixes until you’ve done that. Like it or not, the website is going to get fixed by roughly the same team that wrote it in the first place.
Things do seem to be improving a bit. This is a hopeful sign because it suggests that the problems aren’t entirely intractable. It’s possible that fixes to half a dozen key pieces of code could get the system hobbling along.
Phones and paper forms aren’t a panacea, but we should all keep in mind that, in a pinch, they’ll do the job. As recently as a decade ago, that’s all we would have had, and it would have worked OK.
This isn’t the first time something like this has happened, so don’t panic. Not yet, anyway.

I hate to say this because I know it’s so typically Drummish, but the evidence so far suggests to me that we saw an underreaction during the first couple of weeks of October (probably shutdown related) followed by an overreaction now. Everybody is piling on based on news reports that offer up a steady stream of worrying tidbits. But that’s no better than pretending everything is OK. Right now, most of us are still in the dark about what’s truly wrong with the system. None of us should pretend to know more than we do.

That said, the reaction to Obamacare’s problems really doesn’t matter much. Within a few weeks, either the website will work or it won’t. If it works, everyone will forget about the late-October panic fest. If it doesn’t, Obamacare is screwed. The reality on the ground, not the spin, is all that matters now.

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Obamacare: It’s in Trouble, But the Fat Lady Hasn’t Sung Yet

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Yes, the "Brosurance" Keg Stand Obamacare Ad Is Real. Meet the Guy Who Made It.

Mother Jones

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If you are in college, don’t have health insurance, and love doing keg stands, then this ad will speak to you:

Via gotinsurancecolorado.org

The pro-Obamacare “Brosurance” ad was posted online Tuesday morning. It’s the product of a collaboration between the Colorado Consumer Health Initiative (CCHI) and ProgressNow Colorado Education, the same organizations that started ThanksObamacare.org in 2011. The ad—a tongue-in-cheek portrayal of binge-drinking, ostensibly left-leaning “Bros for Life”—is part of the “got insurance?” campaign, which includes several other ads such as one showcasing grammatically challenged golfing frat boys.

“We were really focused on getting the word out to…young adults, families, women, and minority groups,” says Adam Fox, director of strategic engagement for CCHI and one of the guys (bros?) behind the ads. “We were trying to connect with young adults, and we thought, ‘What are things that might connect with college-age folks?'”

The “Bros for Life” in the ad aren’t from a stock photo—they’re friends with CCHI staff members and had recently graduated from college. “They had time on their hands, and decided to come do some poses and help us create some content,” Fox says. (Fox himself graduated from Pacific University in 2007.)

CCHI and ProgressNow plan on rolling out more content over the next couple of weeks, including more images. As companion pieces to the “Brosurance” ad, check out Jonathan Chait’s piece asking whether Obamacare is in fact a “War on Bros,” and Sarah Kliff’s post on “what bros need to know about Obamacare.”

h/t Igor Volsky

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Yes, the "Brosurance" Keg Stand Obamacare Ad Is Real. Meet the Guy Who Made It.

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No, Sen. Inhofe, Obamacare Would Not Have Killed You

Mother Jones

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On Sunday, Sen. James Inhofe (R-Okla.) said that if Obamacare had been fully in place this year, he probably would have died of a heart attack. That’s not true.

After going in for a routine colonoscopy a few weeks ago, Inhofe’s doctors found that his arteries were dangerously clogged, so they immediately took him to the ER, the 79-year-old senator told Aaron Klein on his WABC radio show Sunday. He suggested that if he had been living a part of the world with “socialized medicine like Obama is trying to impose upon America,” he never would have gotten the life-saving surgery: “A person can find out, here in the US, that he has this emergency situation where he has got to have immediate heart surgery. And if you are in a country other than the US, a lot of them, you can’t get it done. In my case, with my age, that would have been about a six-month wait. Because I hadn’t had a heart attack,” Inhofe said.

“It’s preposterous and couldn’t be further from the truth,” says Ethan Rome, executive director of Healthcare for America now, a non-profit that backs Obamacare. “When people in authority say such ridiculous things,” he adds, “It’s a dangerous thing because people will take him seriously.” Here’s what the senator got wrong:

1. Obamacare is not socialized medicine. “Obamacare bears no resemblance to Canadian-style socialized medicine,” says Jonathan Gruber, an MIT economist who helped craft the massive health care law. Obamacare expands private health insurance coverage for most people, and in states that are allowing it, the law also expands one of our existing public health programs, Medicaid.

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No, Sen. Inhofe, Obamacare Would Not Have Killed You

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Surprise! Obamacare is Actually Fairly Popular

Mother Jones

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CNN has a new poll out today, and it shows that people are pretty unhappy with congressional Republicans right now. We already knew this, and I doubt that public irritation will last long, so I’m not all that interested. However, there’s something else in the poll that mindful readers have known for a while but that has never gotten as much attention as it deserves: Opinions about Obamacare are less hostile than most polls suggest.

In one sense, I don’t want to make too much of this. Only 41 percent of respondents favor Obamacare as it is, and that’s a pretty feeble number. At the same time, when we talk about “opposition” to Obamacare, we’re almost always talking about conservative opposition. And the plain fact is that conservative opposition is mostly limited to….conservatives. Everyone else either likes Obamacare or wants even more. (Or doesn’t care.)

Add to this the well-known fact that nearly all the specific features of Obamacare (except the individual mandate) poll pretty strongly, and the picture that emerges is that most of the country favors Obamacare as either a good idea or a good first step. This explains why repeal of Obamacare generally polls poorly: many of the people who “oppose” Obamacare want to build on it, not repeal it. They’re just disappointed that it’s not a genuine single-payer program.

This means, of course, that tea partiers are right: once Obamacare is up and running, it will almost certainly become popular pretty quickly and will become impossible to repeal. That’s why they were so desperate to take one last crack at defunding it. It’s also why it’s so important for Team Obama to fix their website problems ASAP. The truth is that Obamacare is reasonably popular and most people are willing to give it a chance to succeed. But that tolerance won’t last forever.

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Surprise! Obamacare is Actually Fairly Popular

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Hey, Ted Cruz! These Texans Say Obamacare Is Helping Them

Mother Jones

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Sen. Ted Cruz (R-Texas) has compared his fight to defund the Affordable Care Act to the fight against Nazi Germany. He sees it as his duty to provide “relief to the millions of people who are hurting because of Obamacare.” The uninsured in his own state will tell you a different story.

Stacy Anderson, from Fort Worth, runs her own business selling sweaters online. She says she has not had health insurance for the past seven years because the sweater business is not too lucrative. “It cost more than I made some months,” she says. Anderson says she was just diagnosed with skin cancer, though it is not life-threatening. “I’ve had it, apparently, for the entire seven years I’ve been uninsured,” she says. “It will be nice if I can buy health insurance and get it treated.”

Jeffrey Coffey is a 49-year-old from Austin who earns a living as a musician. He says has insurance, but notes that the $361 monthly premium is “way expensive” on his $22,000 salary; he says he pays more because he has asthma. Coffey says he applied for cheaper plans numerous times this year, but was turned down. “Getting rejection letters is depressing,” he says. When Coffey buys insurance on the exchange, he estimates he will able to get coverage for $160 a month, a $200 savings. “But so far I haven’t been able to log on to the website,” he adds.

Andrew (who prefers his last name not be used) is a BFA student at Texas State University in San Marcos. He’s in his mid-30s and has gone without insurance for years because it’s too expensive. He has also avoided doctors for fear that he’d be diagnosed with a chronic condition, and insurance companies would “blacklist” him when he finally applied for coverage. Andrew says he no longer has to worry about that when he signs up for insurance through the exchanges this month. Andrew and his wife, a pre-K teacher, want to have a baby soon, and he says that Obamacare makes it “much more affordable for us to plan when and where we will start a family. I no longer need to worry that, god forbid, if one of us gets sick, we will be dropped from our insurance.”

3.5 million uninsured Texans will finally get coverage under Obamacare. (One million more could have been covered if Gov. Rick Perry had agreed to the law’s expansion of Medicaid.) Texas has the highest percentage of uninsured citizens in the country; of the 25 million people in Texas, one in four don’t have health insurance coverage.

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Hey, Ted Cruz! These Texans Say Obamacare Is Helping Them

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Sean Hannity Can’t Be Bothered With the Truth

Mother Jones

This is hilarious in a pathetic kind of way: last Friday, Sean Hannity invited three “regular families” onto his show to relate their horror stories about premium hikes and business-killing regulations under Obamacare. Eric Stern decided to call all three of them to find out what was really going on.

Answer: nothing. One of them was apparently just lying, and the other two hadn’t even checked the exchanges, where they would have found that they could get better coverage for considerably less than they’re paying now.

That’s just sad. Hannity runs a big-time show with well-paid producers, but they apparently couldn’t find even a single true example of someone who got screwed by Obamacare. How hard can that be? Even liberals acknowledge that some people will end up worse off. But Hannity’s staff couldn’t be bothered. I guess he figures his audience doesn’t really deserve any better.

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Sean Hannity Can’t Be Bothered With the Truth

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