Tag Archives: service

Pet Peeve Watch: I. Am. Not. A. Guest.

Mother Jones

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Yet another store has been hacked, losing data on millions of credit and debit cards. This time the victim was Target, but it could have been anyone. Once again, corporate America has demonstrated that it couldn’t care less about customer security and privacy.

But you already knew that. Instead, I’m curious whether I’m alone in hating, hating, hating this particular euphemism from Target’s CEO:

Target’s first priority is preserving the trust of our guests and we have moved swiftly to address this issue, so guests can shop with confidence. We regret any inconvenience this may cause.

I. Am. Not. A. Guest. A guest is someone I invite into my home and ply with free food and drink. Because, you know, they’re my guest. Target doesn’t do that. They sell me stuff. I pay for it. (Probably with cash from now on.) I can complain about poor service. I can return stuff I don’t like. I can choose what I want to buy and what I don’t. That makes me a customer. Not. A. Guest.

So knock it off.

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Pet Peeve Watch: I. Am. Not. A. Guest.

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Most Americans Have No Clue How Health Insurance Works in America

Mother Jones

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EBRI has released its annual workplace benefits survey, and for the most part it’s a triumph of status quo bias. Most people are fairly satisfied with their benefits and not especially eager for change. But there’s one particular question that produced a different response. Here it is:

I’m scratching my head a bit over this. The thing is, employer health insurance is the gold standard of American health insurance. Sure, every year employee cost sharing rises and copays go up, but it’s still great compared to nearly all individual plans. Deductibles are small and out-of-pocket maxes are low. Plus it’s nontaxable. If you have a choice between employer insurance and individual health insurance, about 99 percent of the time you’d be crazy not to take the employer plan.

And yet, 66 percent (!) of respondents wanted to go out and choose a plan on the open market and then get reimbursed in one way or another. The only thing I can figure is that this demonstrates just how little most people know about health insurance. They have no idea that the full value of employer health insurance is free of income tax, which makes it a great deal compared to spending your own money. Nor, as so many people are suddenly discovering about Obamacare, do they realize that individual plans usually have large deductibles and stratospheric out-of-pocket maxes. For those reasons, buying an individual plan on the open market and then getting reimbursed for it is almost certainly a losing proposition.

Maybe I’m missing something here, and people understood the question differently than me. But on the surface, this sure seems to indicate that most Americans simply have no clue about how health insurance works in this country.

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Most Americans Have No Clue How Health Insurance Works in America

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The Big Sur Fire is Just The Latest Sign of Longer Fire Seasons

Mother Jones

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The fire currently burning in Pfeiffer Big Sur State Park, Calif., isn’t particularly large: As of the latest Forest Service report, it has burned 769 acres and is 20 percent contained.

Nor is it particularly damaging: So far, 22 buildings or structures have been destroyed by the fire. (One was the fire chief’s home.) Compare that with the 2003 Cedar Fire in San Diego county, which destroyed 2,820 structures.

However, it is markedly unseasonal: The California wildfire season was pronounced over on October 31, 2013. But of course, it isn’t over.

In general, western wildfire seasons are getting longer. Thomas Tidwell, chief of the US Forest Service, said so directly in recent congressional testimony, noting that “the length of the fire season has increased by over two months since the 1970s.”

And of course, it doesn’t help that the Big Sur area is currently experiencing drought conditions.

It is also worth pointing out that for the state of California, seven of its 10 largest fires have occurred since the year 2000, including this year’s Rim Fire, the third largest in state history.

Here’s a helpful infographic from the Union of Concerned Scientists, showing just how much fire seasons are lengthening:

Union of Concerned Scientists

And here’s a Climate Desk video on how global warming is making wildfires worse:

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The Big Sur Fire is Just The Latest Sign of Longer Fire Seasons

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The 9 Most Important Recommendations From the President’s NSA Surveillance Panel

Mother Jones

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The report of the president’s NSA review panel is out. It has a grand total of 46 recommendations. Here are the most interesting ones:

  1. Phone records should be stored privately, not by the government. If the NSA needs phone records, it should get a warrant for them. Like a subpoena, the warrant should be “reasonable in focus, scope, and breadth.”
  2. More broadly: “As a general rule and without senior policy review, the government should not be permitted to collect and store mass, undigested, non-public personal information about US persons for the purpose of enabling future queries and data-mining for foreign intelligence purposes.”
  3. The FBI should no longer be allowed to issue National Security Records on its own. NSLs should be issued only if a warrant is approved. Nondisclosure orders should be more restricted; should last no more than 180 days; and should not prevent the target of the NSL from challenging its legality in court.
  4. Generally speaking, companies that are ordered to produce information should be allowed to “disclose on a periodic basis general information about the number of such orders they have received, the number they have complied with, the general categories of information they have produced, and the number of users whose information they have produced in each category.”
  5. Surveillance of non-US persons “must be directed exclusively at protecting national security interests….and must not be directed at illicit or illegitimate ends, such as the theft of trade secrets or obtaining commercial gain for domestic industries.”
  6. If a US person is inadvertently surveilled, that information cannot be used as evidence in any court proceeding.
  7. The NSA should be headed by a civilian. Leadership of the NSA should be separated from leadership of the military’s Cyber Command.
  8. “Congress should create the position of Public Interest Advocate to represent the interests of privacy and civil liberties before the FISC.” In addition, more FISC decisions should be declassified.
  9. The government should commit itself to stop trying to undermine public encryption standards.

These are useful recommendations, especially 1, 2, 3, 6, and 8. Recommendation 7 is already a dead letter, since President Obama has said he plans to keep dual-hatted leadership for the NSA and Cyber Command.

How much of this will survive the president and Congress? I’d like to say I’m optimistic, but I’m not, really. These recommendations are useful but modest, and I suspect that Congress will whittle them down even more. Stay tuned.

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The 9 Most Important Recommendations From the President’s NSA Surveillance Panel

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David O. Russell: Political Corruption in "American Hustle" Is Nothing Compared to Citizens United

Mother Jones

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On Tuesday, the famously mercurial writer/director David O. Russell was in Washington, DC, for a special screening and Q&A session for his critically acclaimed, award-winning new film American Hustle. MSNBC host Chris Matthews moderated the Q&A, and Chris Dodd (the former Democratic senator and current chairman of the Motion Picture Association of America, the de facto censorship board for cinema in the United States) introduced Russell.

American Hustle—starring Christian Bale, Bradley Cooper, Amy Adams, and Jennifer Lawrence—is loosely based on events surrounding Abscam, a sting operation the FBI launched in the late ’70s to target trafficking in stolen property. The bureau recruited con artist Melvin Weinberg to help craft and execute the operation, which involved setting up Abdul Enterprises, a fake company funded by fictitious Arab sheiks who offered to bribe people to pave the way for a new casino in Atlantic City. The operation morphed into an investigation of political corruption when politicians started approaching Abdul Enterprises for money. By the early ’80s, Abscam had led to the conviction of one senator and six congressmen, among other political figures and officials. (The late Democratic congressman and Vietnam War vet John Murtha was also embroiled in the scandal, but escaped indictment and prosecution.)

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David O. Russell: Political Corruption in "American Hustle" Is Nothing Compared to Citizens United

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Nuclear Talks With Iran Not Going Very Well

Mother Jones

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Paul Richter of the LA Times reports that talks with Iran aren’t going very well:

Three weeks after President Obama hailed a landmark deal to suspend most of Iran’s nuclear program for the next six months, the mood among U.S. officials about the next round of negotiations has shifted from elated to somber, even gloomy.

….Problems already have emerged. Technical talks in Vienna aimed at implementing the initial deal stopped Thursday when Iranian negotiators unexpectedly flew back to Tehran, reportedly in response to the Obama administration’s decision to expand its blacklist of foreign companies and individuals who have done business with Iran in violation of sanctions.

….Even before Thursday’s interruption, experts had struggled to determine how to sequence the complex next steps involved: neutralizing a stockpile of medium-enriched uranium and freezing most other enrichment operations in exchange for granting Iran access, in installments, to $4.2 billion of its own funds held in banks overseas and easing sanctions on petrochemical and auto exports.

None of this surprises me. Even with the incentive of shucking off the sanctions that have crippled their economy, the price the Western allies is asking might just be too high for Iran to accept. In the end, ensuring that Iran can’t build a bomb requires dismantling nearly all of Iran’s nuclear infrastructure and putting in place extremely intrusive monitoring of what’s left. There are a hundred different ways this could run aground on both sides.

Hopefully, this is just the normal trough in negotiations after the initial bloom of goodwill from getting talks started. After all, both sides have good reason to want to make a deal. But if I had to guess, I’d put the odds of success at 50 percent or less.

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Nuclear Talks With Iran Not Going Very Well

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Rand Paul Doubles Down on Support for GOP Senate Candidate Who Rallied With Secessionists

Mother Jones

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On Monday, Mother Jones profiled North Carolina Senate hopeful Greg Brannon—a Republican primary candidate who believes public education is dehumanizing and Marxist, and who recently cosponsored a rally with a secessionist group, the League of the South, which seeks “a free and independent Southern republic.” Brannon feels bipartisan compromises in Washington “enslave” Americans. He prefers the governing style of his “modern hero” Jesse Helms—a North Carolina senator of 30 years best known for refusing, even until the day he died in 2008, to renounce his support for racial segregation.

Sen. Rand Paul, among other big-name conservatives, has endorsed Brannon as the best candidate to challenge vulnerable Democratic Sen. Kay Hagan next fall. And while Paul’s office didn’t respond to requests for comment for that profile, a photo posted on Paul’s Facebook page Monday evening reiterated Paul’s support for Brannon and his campaign.

“Greg Brannon is the type of 100% fight to repeal ObamaCare conservative I need in the U.S. Senate,” read the caption, under a composite photograph that showed a smiling Paul next to Brannon. “Support his ‘Retreat is NOT an Option Money Bomb’ by clicking the link below.” The caption linked to a page on Brannon’s website where supporters could donate to Brannon’s ten-day “Money Bomb” campaign. The fundraiser, which ended Monday night, aimed “to fight back against Karl Rove and the DC Insiders who are determined to silence grassroots conservatives,” a reference to Rove’s work for one of Brannon’s primary opponents.

In a recent survey conducted by Public Policy Polling, Brannon was the only Republican who beat Hagan in a head-to-head matchup. When PPP polled Republican primary voters on the four GOP candidates, North Carolina Speaker of the House Thom Tillis ran 9 points ahead of Brannon—but nearly half of those voters said they were undecided.

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Rand Paul Doubles Down on Support for GOP Senate Candidate Who Rallied With Secessionists

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It’s Hard for a White Guy to Get Himself Arrested

Mother Jones

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Over at The Atlantic, a former prosecutor named Bobby Constantino has a piece called “I Got Myself Arrested So I Could Look Inside the Justice System.” It’s oddly riveting. It starts with a description of his former career:

In between the important cases, I found myself spending most of my time prosecuting people of color for things we white kids did with impunity growing up in the suburbs. As our office handed down arrest records and probation terms for riding dirt bikes in the street, cutting through a neighbor’s yard, hosting loud parties, fighting, or smoking weed — shenanigans that had rarely earned my own classmates anything more than raised eyebrows and scoldings — I often wondered if there was a side of the justice system that we never saw in the suburbs. Last year, I got myself arrested in New York City and found out.

In a nutshell, this guy desperately tried to get himself arrested for walking around New York City with a stencil and a spray can (a class B misdemeanor) and had no luck. So he tagged City Hall. With a surveillance camera recording him. Still no luck. He turned himself in. They turned him away. He literally found it impossible to get arrested.

He finally succeeded, spent a night in jail, and went to court. And then just the opposite happened. He was initially sentenced to five days community service until the prosecutor suddenly realized the case file was flagged “no deal.” So he went back to court, and this time they insisted on throwing the book at him. The judge was so pissed off at him that he then doubled the book.

There’s more, and it’s worth a read. A white guy in a suit, it turns out, is practically invulnerable to being arrested. But when he uses this fact to embarrass the judicial system, the judicial system suddenly turns on him with a fury. Welcome to America.

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It’s Hard for a White Guy to Get Himself Arrested

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Elizabeth Warren Introduces Bill to Prevent Employers From Discriminating Against Poor People

Mother Jones

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On Tuesday, Sen. Elizabeth Warren (D-Mass.) and six of her colleagues in the Senate introduced a bill that would prevent employers from using credit checks in the hiring process, a practice that disproportionately hurts poor people.

Over the past few decades, credit reporting bureaus have begun selling their services not just to lenders, but to a wide range of employers. Forty-seven percent of employers check applicants’ credit history as an indicator of their employability, according to a 2012 survey by the Society for Human Resource Management. But research shows that a person’s credit score has nothing to do with her likelihood of succeeding in the workplace. The Equal Employment for All Act—co-sponsored by Sens. Richard Blumenthal (D-Conn.), Sherrod Brown (D-Ohio), Patrick Leahy (D-Vt.), Edward J. Markey (D-Mass.), Jeanne Shaheen (D-N.H.), and Sheldon Whitehouse (D-R.I.)—would prohibit the judging of applicants by this metric.

“A bad credit rating is far more often the result of unexpected medical costs, unemployment, economic downturns, or other bad breaks than it is a reflection on an individual’s character or abilities,” Warren said. “Families have not fully recovered from the 2008 financial crisis, and too many Americans are still searching for jobs. This is about basic fairness—let people compete on the merits, not on whether they already have enough money to pay all their bills.”

The bill, which is backed by over 40 community, financial reform, labor and civil rights organizations, would be a boon for low-wage workers, minority communities, and women. Credit checks used in the hiring process disproportionately disqualify people of color. Divorce tends to hit women’s finances harder than men’s, and women are also more likely to receive subprime loans than men.

Chi Chi Wu, a staff lawyer at the National Consumer Law Center in Boston, told the New York Times in May that most of the people who contacted her group complaining that they’d been denied a job because of poor credit were low-wage workers applying to big retail chains. “Someone loses their job,” she said, “so they can’t pay their bills—and now they can’t get a job because they couldn’t pay their bills because they lost a job? It’s this Catch-22 that makes no sense.”

There is ample support for the senators’ bill. In 2011, Rep. Steve Cohen (D-Tenn.) introduced a similar bill in the House. Nine states have adopted legislation that curbs the use of credit reports to in the hiring process.

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Elizabeth Warren Introduces Bill to Prevent Employers From Discriminating Against Poor People

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Guess Who Gets the Most Brazen Federal Inflation Adjustment in the Country?

Mother Jones

I learned something new today. Apparently the federal government has a cap on the amount it’s willing to reimburse contractors for the salaries of their employees. If someone makes $50,000 per year, no problem. You can charge the feds for their entire salary if they’re working on government business. But if your company’s CEO makes $3 million per year, you can’t charge it all back to the feds even if 100 percent of the CEO’s time is spent on government contracts. The limit, set in 1998, was $340,000.

This cap was allowed to rise with inflation, so you’d figure that by 2011 it would be around $467,000. But no. It was $763,000. Why? Because ordinary inflation adjustments are for chumps, that’s why. For purposes of charging CEO overhead to the federal government, the cap was set at “the median amount of the compensation provided for the five most highly compensated employees of all publicly owned U.S. corporations with annual sales in excess of $50 million for the most recent fiscal year.”

Isn’t that fabulous? When it comes to the minimum wage, we don’t index for inflation at all. But for CEOs earning top-one-percent pay, we not only index for inflation, we index to the rise in CEO salaries. And since CEOs have been relentlessly voting themselves ever more astronomical compensation over the past few decades, we know that number is going to rise a whole lot faster than piddly old CPI. Ka-ching.

This comes via Lydia DePillis, who’d like to talk about raising the compensation floor, not just cutting the CEO cap back down to size. Good luck with that.

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Guess Who Gets the Most Brazen Federal Inflation Adjustment in the Country?

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