Tag Archives: complaint

Amazon Is Going After People Who Write Fake Reviews

Mother Jones

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When you’re online shopping for the perfect Halloween mask or an awesome shirt for casual Friday, do you ever get the sense that those five-star reviews seem a tad exaggerated? You’re not the only one: For the second time this year, Amazon is cracking down on fraudulent product reviews.

In a civil complaint filed in Seattle on Friday, the company targeted 1,114 users listed on the UK-based website Fiverr, where freelancers list odd-job services like proofreading, graphic design, programming, and translation. According to the complaint, most of the defendants use the site to sell five-star Amazon product reviews for $5 apiece—often asking Amazon vendors to send them prewritten reviews, which they post from multiple usernames and IP addresses to outwit the company’s detection software. The result, the company argued, undermines the credibility of all reviews on its website, violating Washington state’s consumer protection act and its own terms of service.

“Amazon strictly prohibits any attempt to manipulate customer reviews and expressly prohibits compensated reviews,” the complaint stated. “Nonetheless, an unhealthy ecosystem has developed outside of Amazon to supply reviews in exchange for payment.”

In April, Amazon filed suit against several websites that produced paid reviews of Amazon products, causing most of the sites to close. With the Fiverr suit, Amazon is trying a different tactic: suing individual users. The company admitted, however, that it only knows their usernames, many of which are no longer listed on Fiverr. Still, even a quick search on the site turns up many freelancers still offering the same kind of service. User Brett_lee, who is not listed in the lawsuit, says he’ll post a negative review on Amazon, Google, Facebook, or Yahoo for $5 (a one-day turnaround, multiple reviews, or downvotes on other listings cost extra):

Hi there, I will post negative reviews in anywhere you need. Its more better if you send me the text reviews. Need revenge or anything else, Just place your order 🙂

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Amazon Is Going After People Who Write Fake Reviews

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The FBI Just Arrested an Alleged Russian Spy Who Wanted to Know How to Trigger an Economic Meltdown

Mother Jones

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On Friday, federal prosecutors in New York filed a complaint accusing three men, Evgeny Buryakov, Igor Sporyshev, and Victor Podobnyy, of spying for Russia. Buryakov, who was arrested in the Bronx on Monday, allegedly posed as a Russian bank official while working for Russia’s intelligence service, the SVR. According to the 26-page complaint, which was unsealed Monday, Buryakov had a good reason to choose that cover: He was interested in learning about high-speed Wall Street trading, automated trading algorithms, and “destabilization of markets.”

This is a real threat. As I reported in 2013, markets have become dramatically faster in the years since the collapse of Lehman Brothers. Automated trading algorithms can buy and sell financial products in less time than it takes you to blink. Markets move way too fast for regulators to monitor. On August 1, 2012, rogue computer code at Knight Capital ran for 45 minutes before anyone at the firm could stop it. By the end of the day, the company was insolvent. And that was just “a canary in the mine,” says Michael Greenberger, a University of Maryland law professor and former regulator at the Commodity Futures Trading Commission (CFTC). The big worry is trading algorithms causing “a series of cascade failures,” warns Bill Black, another former regulator. “If enough of these bad things occur at the same time, financial institutions can begin to fail, even very large ones.”

So is it possible Russian spies are trying to find out how to purposefully unleash this chaos? The complaint doesn’t make clear whether the alleged spies were trying to find out how to destabilize US markets or worried about Russian markets being destabilized. But “fears of algorithmic terrorism, where a well-funded criminal or terrorist organization could find a way to cause a major market crisis, are not unfounded,” John Bates, a computer scientist who, in the early 2000s, designed software behind complicated trading algorithms, wrote in 2011. “This type of scenario could cause chaos for civilization and profit for the bad guys and must constitute a matter of national security.”

According to the complaint, the FBI learned of the alleged spies’ interest in market destabilization by eavesdropping on a May 2013 phone call between Buryakov and Sporyshev, a Russian trade representative. Sporyshev was the person “responsible for relaying assignments from Moscow Center to Buryakov,” according to the complaint; Podobnyy was mostly responsible for “analyzing and reporting back to Moscow Center about the fruits of Buryakov’s intelligence-gathering efforts.” (Sporyshev and Podobnyy, who were protected by diplomatic immunity, were not arrested and have left the country.) Buryakov and Sporyshev usually met in person, but on that day they didn’t have time. On the phone, Sporyshev asked Buryakov what questions an unnamed Russian news organization should ask New York Stock Exchange executives that would be useful to Russian intelligence, according to the complaint. Buryakov allegedly suggested the news organization inquire about high-frequency and automated trading systems.

According to the complaint, Buryakov was especially interested in Exchange-Traded Funds (ETFs), which are baskets of financial products that are combined and bought and sold like stocks. Many Americans might assume the Russians were interested in destabilizing American markets, but “it might be the other way around, where they are concerned with us attacking them,” says Eric Hunsader, who runs Nanex, a market data firm that tracks high-speed trading. On April 23, 2014, Hunsader’s company tracked extremely unusual movement in trades of RSX, RUSL, and RUSS—three ETFs that are based on the Russian stock index. “It was something that was definitely manipulated,” Hunsader says. “You don’t generally see that kind of movement go on…Maybe they’re concerned about us screwing with them.”

But here’s another fear: If foreign intelligence services are looking into algorithms, high-speed trading, and destabilizing financial markets, nonstate actors are probably not that far behind.

Here’s a relevant excerpt from the complaint:

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Read the rest of the complaint against the alleged Russian spies here.

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The FBI Just Arrested an Alleged Russian Spy Who Wanted to Know How to Trigger an Economic Meltdown

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